FAQ2024-04-20T18:17:51+02:00
How can I book the apartment?2024-04-20T17:30:25+02:00

You can book online through the website by providing all relevant information. We will send you a confirmation email soon with all relevant information regarding the payment.

What is included in the price?2024-04-20T17:32:43+02:00

Prices are in HUF. The price includes the private use of all amenities of the apartment, bedding, sheets, towels, and appliances of the kitchen (including tea and coffee). It also includes a free parking slot within the property, and usage of the common swimming pool (weather dependent).

What is the latest date to pay the full price?2024-04-20T17:36:26+02:00

Kindly make sure to complete the bank transfer right after booking (30% as reservation fee), as your booking will be kept only for 48 hours without having the payment arrive. You need to transfer the remaining 70% at least before 14 days of your expected day of arrival. In case of not received payment within time, your booking will be deleted, the cancellation policy applies, therefore the 30% reservation fee will act as a penalty.

What is the cancellation policy?2024-04-20T17:39:21+02:00

If you cancel within more than 14 days of arrival, we will keep the 30% reservation fee (paid at the time of reservation) as a penalty.

If you cancel within less than 14 days of your arrival, the whole paid amount will act as a penalty, we are not able to refund you.

How can I make the payment?2024-04-20T17:39:57+02:00

You can make the payment via bank transfer.

How much do I need to pay at the time of booking?2024-04-20T17:41:00+02:00

You are required to pay 30% of the full amount within 48 hours of the booking.

Why do I need to provide my personal information?2024-04-20T17:42:49+02:00

You need to provide your personal information regulated by Act 235/2019 (x. 15.) of the Hungarian Government.

What is the check-in time?2024-04-20T17:44:40+02:00

Usual check in time is 14.00 pm. In case you would like to check in earlier, please contact us beforehand and we will check for the possibility (earlier check-in means plus fee).

What is the time of check-out?2024-04-20T17:45:47+02:00

Usual check-out time is 10.00 am. If you would like to stay longer, please contact us at least 48 hours beforehand, and we will check the possibility (later check out means plus fee).

Is the apartment pet friendly?2024-04-20T17:47:19+02:00

No, unfortunately pets are not allowed on the premises of the apartment.

Is there a security deposit required?2024-04-20T17:51:05+02:00

Yes, guests need to pay 40.000 HUF / 100 EUR as a security deposit. In case of no damage in the apartment, this deposit will be paid back within 3 days of the guests date of departure.

What amenities included in the apartment?2024-04-20T18:20:07+02:00

Please visit our Equipment webpage (can be found at the bottom of the page) and you will see the list of items available.

Are there any quiet hours? Any restrictions on parties?2024-04-20T17:57:03+02:00

In order to ensure the tranquility of guests and neighbors, it is forbidden to make noise, play music or listen to music in the apartments between 10:00 p.m. and 08:00 a.m.
No parties allowed at the premises of the property.

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